Q: Where do I pick up my attendance tickets, meal tickets, T-shirts and additional items ordered through the Eventbrite registration system?

You may pick up your pre-ordered items at our event Registration Booths upon arrival to the Santa Clara Convention Center, June 8-10, 2015. Please be sure to bring with you a form of ID and, if provided, a printed or electronic confirmation of your order(s).

Q: What hotels in the Santa Clara area offer discount rates during AWE 2015?

Please refer to this link to find all the information you need.

Q: OK, I’ve booked my hotel, now how do I get there?

AWE 2015 will take place at the Santa Clara Convention Center: 5001 Great America Parkway, Santa Clara, CA 95054

There are many public transportation alternatives click this link to learn more about the various way to get to the convention center.

SuperShuttle offers a 10% Discount for AWE 2015 attendees arriving into SJC, SFO, and OAK airports. (Discount available for online bookings only.) Reserve and Claim your Discount Average rates to Santa Clara Convention Center and area hotels: From San Jose Airport (SJC) : $25.00 From San Francisco Airport (SFO): $37.00 From Oakland Airport (OAK): $55.00


Q: I need to apply for a visa to the US, which requires special document from AWE 2015. How do I go about requesting that?

Please email info@augmentedreality.org, indicating the following, and we will email you a PDF document with the required details:
Your Name
Arrival/Departure dates
Special language we should use to ensure we comply with your specific Country’s Visa Application Requirements


Q: Where can I find more information concerning Food and Beverage options?

You can purchase pre-ordered lunch for each conference day, via our Registration tool. In addition, you’ll be able to purchase snacks and meals at the Convention Center, during the conference.
Lastly, there are several restaurants within short distance from the Convention Center. Here’s a link where you can learn more


Q: What is AWE’s Refund Policy?

To access refund functions or edit your order, log into your Eventbrite account.
Refund requests must be postmarked no later than 12am PST Friday, June 5, 2015 in order to be processed.
A $25 service charge will be applied to registration cancellations.
No refunds for Exhibits Only passes.